Policy key definitions:
Processing of your personal data.
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases:
Lawful basis: Contract
The reason we use this basis: the processing is necessary for a contract you may have with us.
Data retention period: We shall continue to process your information until the contract between us ends or is terminated under any contract terms, at which point we will retain data for as long as is legally required.
Sharing your information: We may share your personal details with the following payment processors to the extent necessary for the purposes of processing payments:
We are registered with the ICO under the Data Protection Register, our registration number is: ZA378740.
The data we collect
We may collect, store and use the following kinds of personal information:
Information about your computer and about your visits to and use of this website (including but not limited to your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation, Google Analytics Advertising Cookies and anonymous identifiers);
Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including any billing details and transaction reference numbers, which may be used for the purpose of recurring invoice payments, unless you choose not to do store them with us. We will not store your credit card details nor do we share them with any 3rd parties except our payment processors);
Information that you provide to us for the purpose of registering with us;
Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
Any other information that you choose to send to us.
How we use the data
Data collected by our website may be used for the following reasons:
We will never provide your personal information to any third parties for the purpose of direct marketing.
Your personal data may be disclosed to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary.
In addition, we may disclose your personal information:
Data storage and transmission
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure servers. All archived data will be stored in an encrypted format.
Wherever possible data streams will be transmitted in an encrypted format.
Some cookies are required to enjoy and use the full functionality of this website.
Our website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights in details here;
Please let us know if the personal data we hold about you requires updating.
You have the right to complain to the ICO if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
Transparent Privacy Explanations
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
Email marketing messages & subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal date" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, IP addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time.