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Privacy Policy

The policy

This privacy policy notice is for this website; www.loveservers.com (plus all sub-domains) and served by LoveServers ltd and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

  • Policy key definitions:

  • - "I", "our", "us", or "we" refer to the business, LoveServers ltd
  • - "you", "the user" refer to the person(s) using this website.
  • - GDPR means General Data Protection Act.
  • - PECR means Privacy & Electronic Communications Regulation.
  • - ICO means Information Commissioner's Office.
  • - Cookies mean small files stored on a users computer or device.

  • Processing of your personal data.

    Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases:

    Lawful basis: Contract

    The reason we use this basis: the processing is necessary for a contract you may have with us.

    Data retention period: We shall continue to process your information until the contract between us ends or is terminated under any contract terms, at which point we will retain data for as long as is legally required.

    Sharing your information: We may share your personal details with the following payment processors to the extent necessary for the purposes of processing payments:

  • - Stripe
  • - PayPal
  • - Lloyds

    • We are registered with the ICO under the Data Protection Register, our registration number is: ZA378740.

  • The data we collect

    We may collect, store and use the following kinds of personal information:

    Information about your computer and about your visits to and use of this website (including but not limited to your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation, Google Analytics Advertising Cookies and anonymous identifiers);

    Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including any billing details and transaction reference numbers, which may be used for the purpose of recurring invoice payments, unless you choose not to do store them with us. We will not store your credit card details nor do we share them with any 3rd parties except our payment processors);

    Information that you provide to us for the purpose of registering with us;

    Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

    Any other information that you choose to send to us.

  • How we use the data

    Data collected by our website may be used for the following reasons:

  • - To improve your browsing experience by personalizing the website;
  • - To enable your use of the services available on the website;
  • - To help secure the site, and to prevent fraud/abuse;
  • - To send invoices to you, and collect payments from you;
  • - To send marketing emails that you have opted in to;
  • - To send you service notifications;

    • We will never provide your personal information to any third parties for the purpose of direct marketing.

  • Data disclosure

    Your personal data may be disclosed to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary.

    In addition, we may disclose your personal information:

  • - To the extent that we are required to do so by law;
  • - In connection with any ongoing or prospective legal proceedings;
  • - In order to establish, exercise or defend our legal rights
  • - To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling;

  • Data storage and transmission

    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure servers. All archived data will be stored in an encrypted format.

    Wherever possible data streams will be transmitted in an encrypted format.

  • Internet cookies

    We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

    Some cookies are required to enjoy and use the full functionality of this website.

    We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

    Our website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

  • Your individual rights

    Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • - the right to be informed;
  • - the right of access;
  • - the right to rectification;
  • - the right to erasure;
  • - the right to restrict processing;
  • - the right to data portability;
  • - the right to object; and
  • - the right not to be subject to automated decision-making including profiling.

    • Please let us know if the personal data we hold about you requires updating.

    You have the right to complain to the ICO if you feel there is a problem with the way we are handling your data.

    We handle subject access requests in accordance with the GDPR.

  • Data security and protection

    We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

  • Transparent Privacy Explanations

    We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

  • Email marketing messages & subscription

    Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal date" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

    Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, IP addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

    Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time.

  • Policy amendments

    We may update our privacy policy from time to time by posting a new version on this page. You should check this page occasionally to ensure you are happy with any changes.